About Us


Who We Are

Jax Metro Credit Union is a nonprofit state chartered credit union organized in the state of Florida in 1935 as Jacksonville Utilities Employees Credit Union, serving the saving and borrowing needs of electric, water, dock, and port employees for the City of Jacksonville, Florida.

In 1997, Jacksonville Utilities Employees CU (12 million in assets) merged with the Jacksonville City Credit Union (4 million in assets).   With combined assets of over 16 million, the merger opened the door to the surviving CU, Jax Metro Credit Union, to begin more fully serving all City of Jacksonville employees.   Today, the Jacksonville Electric Authority (JEA) and the City of Jacksonville continue as the core sponsoring groups for the credit union.


Jax Metro and Self-Help: A Great Mission Match

In May 2017, our leaders unanimously selected Self-Help Credit Union as our merger partner. Self-Help has an outstanding history as a community development lender focused on expanding economic opportunities for all. Founded in 1980, Self-Help has provided over $7 billion in financing to 131,000 families, individuals and businesses undeserved by traditional financial institutions.

With this merger, we will be able to continue growing and expand the products and services. Here are just a few of the reasons why we’re excited to join the Self-Help family:

  1. Self-Help Credit Union is more than a financial institution. It’s a community organization doing transitional work to expand home ownership, finance small business and boost economic development in local communities.
  2. Investments in Self-Help are secure and earn market-rate returns. Self-Help currently has $1.6 billion in assets and has operated profitably for over 30 years. The credit union offers competitive rates on savings and term certificate accounts.

We’re excited to join forces with Self-Help Credit Union to begin expanding the services, and products we can provide our members.  Learn more about Self-Help Credit Union here.


Our Timeline

1935 Jacksonville Utilities ECU charter…
Serving: Electric, Water, Distribution, Dept, Docks & Terminals

1935 Jacksonville Engineering Building CU chartered…
Serving: Highway, Health & Sewer Building, Radio, Airport, & Recreation

1997 Jacksonville Utilities ECU and JEB Credit Union merge into one Credit Union.
Serving: The combination of memberships listed above.

2001 Jax Metro Credit Union
We changed our name and look to match our membership.
Continuing to serve employees & their families for the full City of Jacksonville including JEA, all Authorities, the Duval County School Board, & other contracted personnel.

2002 Expansion of field of membership to include persons who live or work in the following zip codes:
32206, 32202, 32208, 32226 & 32220.

2003 Expansion of field of membership to include persons who live or work in 32225 & 32211 – the zips surrounding
our new Monument Landing Office.

2006 Expansion of field of membership to include persons who live or work in 32205 & 32254 – the zip codes surrounding our new Lenox Avenue Office.

2011 Being devoted to our city utility employees, now called JEA, we naturally grew to care about the environment. We introduced the green loan program.

2013 Received SEEA Award.  We also opened Kendall Town Branch on Hutchinson.

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Equal Housing LenderEqual Housing Opportunity NCUAFederally Insured by NCUA
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